Waste, recycling, grounds maintenance & street cleaning

Waste, recycling, grounds maintenance & street cleaning

Information about our waste, recycling, grounds maintenance and street cleaning services.

COVID-19 - Temporary changes to waste collections:
We’re working hard to minimise disruption to regular waste collections. There are some changes that we need your help and support with now (Monday 30 March). Please find out more here.


If your bin is not collected on your normal collection day, please leave it out and we will collect it as soon as possible (including Saturday).  

If your bin has not been collected on the original collection day as stated on your calendar, please report your collection as missed using our online reporting system before 12pm on following day. Alternatively you can email customerservice@winchester.gov.uk or phone 0300 300 0013.  

Please note: We can only return to pick up a missed collection if it is reported by midday the day after your usual collection day.

In all cases, please tell us which waste type has not been collected. The council is working closely with Biffa to resolve the operational difficulties that have led to some collections being delayed. We apologise for any inconvenience caused.