Signing up

When you subscribe to the garden waste collection service as a new customer, you have the option to either pay by card or pay by direct debit.

Alternatively, you can contact our Customer Service team on 0300 300 0013 or by email at customerservice@winchester.gov.uk.

You'll find more information about the service by reading our FAQs and Terms and Conditions.

Renewing your subscription for 2026 / 2027

You can now renew your Garden Waste Service subscription for 2026 / 2027. To do this, please fill out our online Garden Waste Renewal Form or contact our Customer Service team on 0300 300 0013.

If you pay by direct debit, your subscription will be updated automatically and you do not need to renew it.

For any further enquiries, please contact our Customer Service team on 0300 300 0013, or by email at customerservice@winchester.gov.uk

Please note: You won’t get a sticker for your garden waste bin this year - but don't worry - Biffa’s collection crews will identify households with a valid garden waste licence using their in-cab technology. By making this change, we'll be helping to make your garden waste service more efficient, and saving on the carbon cost of printing stickers in the process!