Tenants Satisfaction Survey

WCC use this survey to find out what service improvements are important to tenants and compare our performance against other organisations. We are interested to hear whether tenants think we have made any improvements since the last survey and which areas need attention in the future.

Results from these surveys tell us that satisfaction levels for the overall housing service Winchester City Council provides is high with 87% of all tenants satisfied in 2015.

The Housing Service talk through with TACT and Councillors the areas highlighted as in need of improvement and report back in future editions of the tenants’ newsletter on actions being taken to improve satisfaction with these service areas.

Copies of the reports from these surveys are available below.