With our apologies for any inconvenience this is likely to cause but due to unforeseen circumstances, we will have to temporarily suspend the garden waste service for the week commencing Monday 4 July 2022. This unfortunate disruption to our service is due to unexpected staffing shortages. 

If you are due a garden waste collection next week, we ask that you please do not put your garden waste bin/containers out for collection.  We will contact you again by email when the service resumes and please be assured we are working hard to avoid any further disruptions and our intention is that only one garden waste collection will be missed. 

No other services are suspended, so all other bins and containers should be left out as normal.

If you cannot store your garden waste until your next scheduled collection it can be disposed of at your local household waste & recycling centre free of charge.

As your garden waste will not been collected and we are unable to return at later time to collect, we are reviewing what options are available to compensate you for this inconvenience and will email you again as soon as possible.   

We apologise for any inconvenience this unavoidable suspension of service may cause and are working to hard to resume our usual service as soon as possible.

Many thanks in advance for your understanding.

All residents who have renewed their garden waste service or have signed up for the first time this year have now been sent a sticker to be attached to the brown garden waste bin, underneath the handles.

Those who have renewed but not attached their sticker will still have their brown bins collected, as the crews can use the in cab system to check any without stickers.

However it is much easier for the crews to operate if the stickers are attached when received. If you have not yet received a sticker by Friday 1 April,  please contact our customer service centre

Residents who have not yet signed up to continue the service, can continue to sign up here.

• Grass cuttings
• Hedge cuttings
• Weeds
• Small branches
• Leaves (small amounts)
• Prunings
• Max diameter of branches/trunk 65mm, just under 3 inches

All garden waste collected goes to a composting site in Hampshire and is made into organic soil conditioner, widely used in local parks and formal gardens. You should try to compost as much of your garden and kitchen waste as possible, as this is better for the environment and saves on fuel and transportation costs.

• Soil/concrete/rubble
• Vegetable peelings
• Food scraps
• Coal ash
• Animal waste
• Commercial waste
• General household waste

If you wish to have extra garden waste collected you can purchase additional garden waste bins. These additional bins will be emptied fortnightly with your current service by Winchester City Council.

• If you require additional bins please call 0300 300 0013 or use our online service.

All Winchester residents can get special offers on Composters and Water Butts.

Biffa teams cannot collect extra waste or recycling left alongside your bin at this time. 

We want to take care of our crews so they can continue to work for as long as possible and we want to avoid them coming into direct contact with waste.

If you have extra garden waste, please bag it up securely and store it.

Please put it in your bin for the next scheduled collection.