Planning Enforcement

Planning Enforcement

We do not investigate anonymous complaints. The identity of a complainant is kept confidential. Your identity will not be revealed at any stage of the investigation, and our enforcement files are not available for public inspection. However, if a request is made under the Freedom of Information Act, then details relating to complaints and the investigation of the complaint may be made available. Details of the complainant will be redacted.

If you suspect there has been a breach of planning control, please let us know. Whilst we investigate all complaints whether by email, phone or in person at planning reception, it assists us to investigate if you make your complaint in writing setting out all the information including:

  • full site address - if there is no postal address, detailed directions to the location avoid delays in logging your complaint
  • owner or the occupier of the land if known
  • date when you first noted the problem
  • your full contact details in order for us to update you on the investigation - name, postal address, telephone number and/or email address

We cannot investigate anonymous complaints but all details will be treated in confidence. Your identity will not be revealed at any stage of the investigation, and our enforcement files are not available for public inspection.

However, if a request is made under the Freedom of Information Act, then details relating to complaints and the investigation of the complaint may be made available.

 

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