Winchester City Council Customer Service Reception closure – Coronavirus (COVID-19)

Winchester City Council’s public reception on Colebrook Street will be closed from Thursday 26 March until further notice. This decision has been taken to protect residents and staff in line with public health guidance on reducing the spread of COVID-19.

Our services are available online, by email and by phone, including those that are usually available from the kiosks in reception areas.

We are sorry for the inconvenience to our customers and thank them for their support in following public health advice.

Key contacts:

Customer Service Centre: 01962 840 222

Waste: 0300 300 0013

Housing: 01962 848 400

Payments: 01962 848 512


Online links:

For online payments -

For housing repairs -

For parking permits -

To apply for council services -