Our Housing Services team manages and controls the fire risks for all Winchester City Council Housing properties and ensures that there are suitable and sufficient arrangements for fire safety management.
For more information about the Fire Policy, click here.
How to raise concerns
If you have any questions about this information or concerns about fire safety, we are here to help. You can:
- Contact Housing on 01962 848 400 or email: firstname.lastname@example.org.
- Discuss your concern with a TACT (Tenants and Council Together – the City Council’s formal consultation group) representative. Call the Tenant Involvement Team for TACT’s contact details on Freephone 0800 716 987.
How to get involved
If you would like to be involved in how we improve and promote fire safety in your block, contact Tenant Involvement: email TInvolvement@winchester.gov.uk or phone the Freephone number 0800 716 987.
- Checking your block regularly to ensure fire safety measures are adequate. Reports from recent checks are available in the links.
- Completing regular health & safety inspections
- Managing and maintaining the fire protection measures for your block.
- If you live in a flat, make sure you know the evacuation plan for your building – letters were sent to all residents of flats with the plan in Oct 2020
- Familiarise yourself with evacuation routes and safe places to assemble and check that others in your property understand this too
- Always keep communal areas clear of any rubbish and personal belongings. Corridors and landings are important escape routes so should be kept clear in case of emergency
- Test smoke detectors yourself every week.
- WCC tenants - If your smoke detector does not work contact the Housing team immediately on 01962 848 400 or email: email@example.com.
- WCC tenants living in sheltered flats do not need to test smoke alarms as these are connected to community alarm centre
- WCC tenants & residents of leasehold flats - Ask for permission to carry out works to your home so that you don’t put yourself and others at risk – even if it’s changing a letterbox or fitting a cat flap
- Let us know if you have oxygen cylinders in your property.
Information format and other needs
If this information is needed in a different format i.e. large print, translation or easy read, please contact the Housing team.
If you are a WCC tenant and have mobility issues that make it difficult to reach and test your smoke alarm, contact us and we’ll arrange support.
If you have concerns that you won’t be able to leave the building safely in the event of a fire, contact the Hampshire Fire and Rescue Service you may be entitled to a Safe and Well visit.
You will find these on the right hand side of the page.
Hampshire Fire and Rescue - You can find helpful advice here about fire risks including those linked to cooking, candles, smoking and electrical items such as electric blankets.
Fire Kills - There are a series of short films on fire safety advice here, including advice for anyone with sight, hearing or mobility issues.
Tenants Handbook - The Fire Safety section of the Tenant Handbook provides more information about managing risks.