What is RingGo Park & Ride?

RingGo Park & Ride (P&R) is a quick and easy mobile phone service, which lets you pay for your Park and Ride parking with your phone, rather than paying at a machine. When you park your car in one of the Park & Ride sites, you simply contact RingGo by smartphone app, calling, SMS or on-line, and pay for your parking by phone.

How do I register with RingGo?

You can pre-register with RingGo either on the internet at www.myRingGo.co.uk/register or by using the RingGo smartphone apps (downloadable either through your handset or from the relevant store).

When you pre-register for the service you will be asked for:

• The number plate, colour and make of your vehicle
• Your payment card details

Alternatively you can register at the same time you want to park, either by using the RingGo apps or by calling the RingGo P&R number which is 01962 650 600

Paying to park with RingGo - Information

Once registered, RingGo recognises your mobile phone number and retrieves information you have previously given. This means that when you pay you only have to provide:

• The location code where you are parked, car park signs provide this information.
• The time you wish to stay (if this is an option eg on Saturdays, there is the choice of 3 hours of parking or a full day)
• Your payment card 3 digit security code.

If you would like to see a video of how to register and pay with RingGo, please go to the link below and select the RingGo video: www.myRingGo.co.uk/howitworks

Parking with RingGo – Ways to pay

There are several ways to pay to park with RingGo:

• By smartphone app
• By calling the phone service
• By text message or
• Through the internet (either via a mobile or pc)

Smartphone app
iPhone and Android phone users can download a RingGo smartphone application (free of charge), through their handset or from the relevant store. The app allows you to register for the service, locates your nearest RingGo zone, lets you manage your account and allows you to pay to park directly through the app.

Click on the links below to go the relevant website:

iPhones handsets - Apple iTunes store

Android handsets - Google play

Automated phone service
To use the automated phone service, you simply call the telephone number on the signs when you want to park. RingGo will remember you (by recognising your mobile phone number) and ask you to:

• Confirm the vehicle you want to park
• Confirm the location where you want to park
• State the time you wish to stay (if multiple options) and
• Provide the security code from your credit card

Text to park
You can use the quick and easy RingGo “text to park” option instead. So for instance, sending a message with ‘RingGo 2547 3h 867’ to 81025 will give you a Park & Ride ticket lasting 3 hours (Saturdays only) in the St Catherine’s P&R site.

For details on how to set up the service for your particular location please see the myRingGo website – www.myRingGo.co.uk/texttopark.

Internet options
If you have a phone with mobile internet access, you can use the myRingGo website to pay for your Park & Ride. Simply login at www.myRingGo.co.uk/park and complete the details. Alternatively you can use the same link from a standard pc or other internet connected device.

For more information on all of these options, please see www.myRingGo.co.uk.

More information on RingGo

For general information about RingGo please visit www.myRingGo.co.uk If you have a specific question about how RingGo operates, please see www.myRingGo.co.uk/help which contains a lot of common queries.