Bin collection improvements pledged with new household waste contract

Greener bin lorries and a new household service to collect small electrical equipment for recycling have been announced by Winchester City Council as part of the new contract for household bin collections.   

Waste contractor Biffa will continue to provide the waste collection service with a bid that provided best value for money along with including a package of service improvements. Biffa were selected following a competitive tender process where bidders were ranked on quality and price for a new eight year contract to start in September 2020.

Included in the new contract:

-       A new free household collection of small electrical items such as unwanted toasters, kettles or clocks for recycling.

-       The new vehicle fleet will replace older lorries with Euro6 compliant vehicles which emit lower levels of harmful exhaust pollutants, helping to reduce carbon emissions and deliver cleaner air.

-       A greater use of narrower vehicles to improve access in smaller streets and reduce congestion on busy roads.

-       Bin lorries will have new technology on board that will provide real-time information to alert the depot to issues and improve collection rates (check) and support ongoing improvements to collection reliability. 

The council is committed to working with Biffa to ensure household waste collections and the new glass collection service are carried out on time across the district, and to reduce the number of missed bins. Performance of the current service is improving month-on-month with issues are identified and tracked on a daily basis to help resolve problems quickly.

Winchester City Council Cabinet Member for Service Quality and Transformation Cllr Martin Tod, said:

“A big priority for our bin service has been to recycle more and cut the number of missed bins - and Biffa and the people working for Biffa have been really good partners in making that happen.  While we won’t be happy until no bins are missed, the latest figures show we’ve made really good progress - much better than the same time last year.  And we’ve got plans to improve the service even further.

“Biffa won the new contract after a rigorous tender process that ranked bidders by value and quality standards. Under the new contract, routes will be covered by staff who already know the area well. It will provide a enhanced service, including a new recycling collection for small electric items, and the use of greener vehicles in line with our goals to reduce carbon emissions.”

 Simon Baddeley, Commercial Director Biffa Municipal Division, said:

“We are thrilled to be awarded the new contract for Winchester City Council and to continue our relationship with them. We look forward to working together to develop the services for residents.”

Collections will not change – with an alternate weekly collection of household waste and recycling. Kerbside glass recycling collection is monthly and there is a fortnightly garden waste collection. The assisted collection service will remain, as will collections of bulky and clinical waste.

Winchester City Council has committed to making the council carbon neutral by 2024, and the wider district by 2030.