Our response to recent flooding in Winchester

Our response to recent flooding in Winchester

Yesterday (August 28) flash floods affected a number of shops and homes in the Winchester district.

We are working alongside local businesses and residents who have been adversely affected and our support teams are working with businesses on Winchester High Street to offer additional support.

We have also deployed street cleaning teams as we are aware of the significant debris caused by surface water drainage. We’re working in partnership with Hampshire County Council to return to business as normal.

Are you affected by flooding?

If you’re a resident or business in need of any support, please do not hesitate to contact our customer support team who can be reached on 01962 840 222. Phone lines are open today (Friday 28 August) from 8.30am to 4.30pm. - delete

Winchester City Council Leader, Cllr Lucille Thompsoncommented:

"Following the significant disruption caused by yesterday’s flash flooding the council’s support teams have begun working with local businesses and residents who have been adversely affected.

“Our street cleaning team are already out in the city centre as we are aware of the significant debris caused by the flooding. We’re working in partnership Hampshire County Council to return to business as usual.

“We’re doing all we can to support residents and businesses recover. Clearly, we will need to investigate the cause of the flooding in partnership with Hampshire County Council who are the lead local flood authority.”

Important contact information for residents

Find out who to report a flood or possible cause of flooding to at https://www.gov.uk/report-flood-cause

If you believe the flooding is from the main river contact the Environment Agency at www.gov.uk/government/organisations/environment-agency or phone 0800 80 70 60

Surface water on the highway can be reported direct to Hampshire County Council at www.hants.gov.uk/transport/roadmaintenance/roadproblems

Urgent issues on the highway can be reported to the county council by phoning 0300 555 1388 during office hours and 101 outside of office hours.

Advice from Hampshire County Council, other local authorities and the Environment Agency on managing the risk of flooding are available at: 

https://www.hants.gov.uk/landplanningandenvironment/environment/flooding/sandbags

Council tenants can call the housing out-of-hours number on 01962 865 405. If you feel it is an emergency call 999.