Get a bank account
Universal Credit will be paid into a bank, building society or credit union account but not a Post Office card account, make sure you have the right type of account.
A basic bank account
These accounts have most of the features of a current account. They allow you to pay money in and withdraw money but don't allow you to go overdraw.
Having a bank account will help you manage your money and your bills. You can set up a monthly direct debit for your rent and your bills so they are always automatically paid on time. This will help you budget.
Managing your money
It is important that you know your household budget, your income and spending and prepare for any changes coming your way. If you are in danger of losing your home or are getting into debt you should seek advice. For further information, or advice, visit Understanding Universal Credit or contact Universal Credit on 0800 328 5644.
If you are a Council Tenant and would like help with Personal Budgeting contact Tenancy Support on 01962 848 205 or email Tenancysupport@winchester.gov.uk
Money Advice Service
The Money Advice Service Online Money Manager includes:
- Step-by-step questions that sign-post users to financial guidance and support relevant to their personal circumstances
- Hints and tips for managing money and paying bills from a monthly payment
- Sign-posting to further support, such as Advanced Payments and free debt advice
Find out more about the Money Advice Service Online Money Manager.
Get online
You will need to be able to use a computer and the internet to claim Universal Credit as claims are made and managed online. If you need help to get online or want to refresh your computer skills there are courses available in libraries. Click here to see what is available.
If you don't have access to a computer, tablet or broadband at home try your local Jobcentre, library or Winchester City Council City Offices.
You will need an email address to claim Universal Credit.
If you are a Winchester City Council Tenant and require help to set up an email address and claim Universal Credit you should contact Tenancy Support on 01962 848 205.
If you are not a Winchester City Council Tenant and require help to set up an email address and claim Universal Credit you should contact The Citizens Advice Universal Support Helpline on 0800 144 8444.