Housing Options Service

  • Housing Options Service

    The Housing Options Service provides information, assistance and advice to help you to resolve your housing situation by keeping you in your home or by helping you to find alternative accommodation.

  • Homelessness service

    The Homelessness service is an emergency service, and we have a duty to help only those people who meet strict criteria but we will always try to help you to avoid becoming homeless in the first instance. The process will involve an Interview, Investigation and Decision.

    Preventing homelessness There are lots of different services in place to help you to stay in your current home if you would like to explore these options then click on the attachment at the bottom of this page. If you cant stay in your home the next option is to look for a new home again, you can find more information in the attachment at the bottom of this page. You may have more options than you think.

    Still threatened with homelessness? If you have considered these options and still believe you could become homeless, you may be entitled to our assistance. We can only usually help you if you have a ‘connection to Winchester’. You have a connection if you have:

    •  Lived in the areas covered by Winchester City Council map (see attachment at end of page) for at least 6 of the last 12 months; or
    •  You have lived with the Winchester district for at least 3 of the last 5 years.
    •  You have a parent, brother or sister who has lived within the Winchester district for at least 5 years
    •  You have permanent employment within the Winchester district.
  • Contact Us

    You can contact us during office hours 9.00am to 5.00pm in the following ways:

    Face to face with a Housing Options Officer at our drop in Triage Service based in the Customer Service Centre 

    Should you require emergency accommodation outside of normal working hours contact our Central Control team on: 01962 855 335