Tenant Voice Panel
Your voice, experience and perspective matter.
We're launching a new Tenant Voice Panel to give tenants and residents a stronger voice in shaping and improving our Housing and Landlord Services.
We want the Panel to reflect the diverse communities we serve and bring together people with different backgrounds, experiences, perspectives and circumstances.
Panel members will act as independent tenant voices and advocates, helping us scrutinise our Housing and Landlord Services through an Equality, Diversity & Inclusion (EDI) lens. This means looking at how our services, policies and decisions affect different people and communities, identifying where things may not be working fairly or equally, and helping us find ways to improve.
You do not need to speak on behalf of a particular community or have specialist knowledge of EDI. Your own experience, perspective and ideas are what matter. By working together, the Panel can help us see things from different viewpoints and make sure that the needs of the people we serve are considered.
Your experiences are unique, and they matter. Your voice can help us challenge, influence and improve the way we deliver our services.
On this page, you can find out more about the Tenant Voice Panel, how you can get involved and what the Panel has been working on.
On this page
- About the Tenant Voice Panel
- What our panel members are saying
About the Tenant Voice Panel
The Tenant Voice Panel is a group of around 10–12 tenants and residents who share a common goal: helping to make our Housing and Landlord Services better for everyone.
The Panel brings together people with different backgrounds, experiences, perspectives and circumstances. A key part of its work is helping us understand how our services affect different people and communities and where we can improve equality, diversity and inclusion.
As a panel member, you can help us understand:
- What is working well
- What could be better
- What needs to change
- How services could work better for different people
You may have opportunities to get involved at different stages – from helping to shape new ideas and services to reviewing how they are delivered and whether they are making a difference.
The Panel also gives tenants and residents an opportunity to hold us, as your landlord, to account. You can ask questions, challenge decisions, raise concerns and help make sure tenant experiences are considered when decisions are made.
The Panel will meet approximately once a month, at a convenient time and in a way that works for its members. Meetings may be face-to-face or online, giving everyone flexibility to take part.
Together, we can turn tenant voices into meaningful action and improvements.
How and why to get involved
By getting involved, you can:
- Influence decisions that affect tenants and residents
- Help shape and improve Housing and Landlord Services
- Promote fair, inclusive and accessible services
- Ask questions and hold us to account as your landlord
- Highlight what is working well and where improvements are needed
- Help turn feedback and ideas into action
Interested in joining?
Please complete our online Expression of Interest form:
You can also call us free on 0800 716 987 for a chat or email tenantpartnership@winchester.gov.uk.
We would like to know a little about you, including:
- Why you would like to join the Tenant Voice Panel
- What experiences, ideas or perspectives you would like to bring
- What changes or improvements you would like to see
This is not an interview. It is simply an opportunity for us to get to know you a little better and understand what interests you about joining the Panel.
If you know someone who might be interested, please encourage them to get involved too.
What are the benefits?
Being part of the Tenant Voice Panel is an opportunity to meet other tenants and residents, share ideas and help influence positive change.
You may also have opportunities to:
- Use and develop your existing skills and experience
- Take part in training and personal development
- Learn more about Housing and Landlord Services
- Meet new people and take part in social activities
- Receive recognition for your contribution through Tenant Awards
- Take part in special events and activities
Most importantly, you will have the opportunity to see how your contribution can help improve services for tenants and residents.
Help available to take part
We want to make it as easy as possible for everyone to get involved.
Depending on your needs, we may be able to provide:
- Reimbursement of reasonable travel expenses
- Access to a laptop, if needed
- Translation or British Sign Language (BSL) support
- Hearing loops and accessible meeting venues
- Provision for breast/chest feeding parents
- Support with transport
- Information in alternative formats
- Face-to-face or online meetings
- Flexible meeting times
If there is anything else that would help you take part, please let us know. We will always do our best to make suitable arrangements.
Upcoming meet-ups
Check back later for details of upcoming meet-ups
| Location | Time | Date | What to expect |
Accessibility information
We want everyone to feel comfortable, welcome and able to take part.
If you have any access, communication, dietary or support needs, please let us know before the meeting or event. We will do our best to make suitable arrangements.
This may include support with:
- Accessible venues
- Travel or transport
- Dietary requirements
- Communication needs
- Alternative formats
- Translation or BSL
- Technology or joining online
- Other individual support needs
If you have any questions or would like to discuss your needs before attending, please call us free on 0800 716 987 or email tenantpartnership@winchester.gov.uk.
What our panel members are saying
As the panel gets going, we'll be adding testimonials from our panel members here - check back later!
What we've been up to
Find out more about the work of the Tenant Voice Panel and the difference its members are making.
We will share updates on:
- Projects and services the Panel has helped to shape
- Policies and decisions members have reviewed
- Changes made as a result of tenant and resident feedback
- Examples of the Panel's influence on Housing and Landlord Services
- Training, events and activities
- You said, we did updates showing how feedback has led to action
We want you to be able to see the difference your voice can make and understand how tenant and resident involvement is helping to shape the future of our Housing and Landlord Services.