Click here to read the latest housing e-newsletter.

In April 2024, new regulations for consumer standards were introduced for local authorities by the Regulator of Social Housing (RSH). To make sure that we were meeting the new standards as soon as possible, we committed to reviewing our housing service performance, measuring it specifically against the new standards. 

In January 2025, like many other local authorities, we referred ourselves to the Regulator of Social Housing, so that we could begin working with them, to meet the new standards as quickly as possible. At the same time we also submitted our action plan to meet the new standards and began working on it straight away. 

Following our self-referral, the Regulator of Social Housing has now concluded their assessment and awarded us with a 'C3' judgement. You can view their judgement here: Winchester City Council - GOV.UK

Further information on our progress can be found on this page.

Click here for the latest news for Sheltered Housing customers

IMPORTANT INFORMATION!

We’ve received a small number of reports from residents who have been contacted or approached by individuals falsely claiming to work with us posing as contractors from CLC Ltd or Ridge Consultants on the Energy Saving Homes programme.

Please take note:

• Winchester City Council will always confirm in writing the details of the appointed Contractor’s
• Contractors will not contact you before WCC have written to you
• The programme is fully funded, you will never be asked to pay for any of the work

To stay safe and informed

Once you’ve received official notification, the contractor will contact you to arrange a suitable appointment.

When they arrive, always check their ID badge before allowing entry.
If you’re unsure, do not let anyone into your home.
Look out for the vehicle they arrive in, operatives will carry ID badges, and you should receive correspondence from the Contractors prior to them visiting you.  

Your safety and peace of mind is our priority. If you have any concerns or receive unexpected contact, please report it to us immediately on 01962 848 561 or email EHomes@WINCHESTER.GOV.UK.

Click here for all of the latests events and activites for housing, including:

• Digital Drop - In sessions
• Community Hubs
• Housing Improvement Workshops

A new guidance booklet has been produced for management of condensation, damp & mould, along with a checklist for customer to download.

Both can be found on the website