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Expanded Retail Discount

Properties that will benefit from the discount will be occupied hereditaments that are wholly or mainly Retail, Leisure and Hospitality  establishments. The value of the discount will be 100% of the rates bill for the period 1 April 2021 to 30 June 2021. From 1 July 2021 to 31 March 2022 the discount will be 66%. The discount is applied after mandatory and other discretionary reliefs.

The Council has identified those hereditaments that qualify for the discount and it has been automatically awarded on the accounts. If applicable, the discount is shown on the front of your most recent business rates bill.

Properties entitled to Expanded Retail Discount

You are entitled to Expanded Retail Discount provided that your property is occupied. Your property must be wholly or mainly occupied as premises which fall into one of the categories listed below:

  • Shops (such as: florists, bakers, butchers, grocers, greengrocers, jewellers, stationers, off licences, chemists, newsagents, hardware stores, supermarkets, etc)
  • Charity shops                                         
  • Opticians
  • Post offices
  • Furnishing shops/display rooms (such as: carpet shops, double glazing, garage doors)
  • Car/ caravan show rooms
  • Second hand car lots
  • Markets
  • Petrol stations
  • Garden centres
  • Art galleries (where art is for sale/hire)
  • Live music venues
  • Sports grounds and clubs
  • Theatres
  • Tourist attractions
  • Gyms
  • Public halls
  • Clubhouses, clubs and institutions
  • Hotels, guest and boarding houses
  • Caravan parks and sites
  • Employment agencies
  • Estate agents and letting agents
  • Casinos, gambling clubs and bingo halls
  • Hair and beauty services (such as: hair dressers, nail bars, beauty salons, tanning shops etc
  • Shoe repairs/ key cutting
  • Travel agents
  • Ticket offices e.g. for theatre
  • Dry cleaners
  • Launderettes
  • PC/ TV/ domestic appliance repair
  • Funeral directors
  • Photo processing
  • Tool hire
  • Car hire
  • Restaurants
  • Takeaways
  • Sandwich shops
  • Coffee shops
  • Pubs and Bars
  • Cinemas
  • Museums and art galleries
  • Nightclubs
  • Sport and leisure facilities
  • Stately homes and historic houses
  • Holiday homes
  • Betting shops
  • Wellness centres, spas, massage parlours


Properties NOT entitled to Expanded Retail Discount

The following uses of property are not eligible for the discount:

  • Financial services (e.g. banks, building societies, cash points, bureaux de change, payday lenders, pawn brokers)
  • Medical services (e.g. vets, dentists, doctors, osteopaths, chiropractors)
  • Professional Services (e.g. solicitors, accountants, insurance agents/financial advisers)
  • Post office sorting office


Also, not eligible for the discount, are properties which are not reasonably accessible to the public.


Cash Cap

In line with the conditions set by the government for the funding of this discount, ratepayers may, for the period from 1 July 2021 onwards, only claim up to £2 million of Expanded Retail Discount in 2021/22. This applies to properties which, based on the coronavirus rules at 5 January, would have been required to close, and £105,000 for other eligible properties (up to a cap of £2 million for all properties). Please find further details of the cash cap below:


If you (or a company in your Group) have received Expanded Retail Discount on any other property which together exceeds the cap, you must let us know immediately.


If you  feel that you are eligible for this discount and it is not shown on your bill, then please contact us at

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