Meadowside Leisure centre makes the grade
Staff at Meadowside Leisure Centre in Whiteley are celebrating the news that the centre has achieved a 70% mark in its second assessment under the national Quest Quality Scheme for Sport and Leisure.
The centre, which is owned and operated by Winchester City Council, has improved its score by 7% since its first assessment two years ago.
The nationally recognised accreditation is awarded by external assessors following a mystery visit and comprehensive two day visit which looks at every aspect of the centre’s operations and management. The rating takes into account cleanliness, maintenance, staffing, health and safety, and activity programmes.
The assessor judged that the centre demonstrated a commitment to continuous improvement and said in his report: “The performance of the centre reflects the hard work and dedication of the management and team of staff. If I lived or worked locally to the centre I would definitely be a regular user and would recommend it to family and friends.”
James Wade, Centre Manager, is pleased with the improved score. He said: “We have had several staff changes over the last two years, so we have worked hard to maintain standards and ensure continuity of customer service. Nationally, it’s rare for a Leisure Centre to improve it’s assessment score by more than 5% in one go; so to achieve an improvement of 7% is a feather in the cap for the staff at the centre and for Winchester City Council as a whole.”
For more information on Meadowside Leisure Centre and its facilities call 01489 577 464 or email Meadowside@winchester.gov.uk