Click here ^{(pdf, 1.1mb)}here to read the latest housing e-newsletter.

In April 2024, new regulations for consumer standards were introduced for local authorities by the Regulator of Social Housing (RSH). To make sure that we were meeting the new standards as soon as possible, we committed to reviewing our housing service performance, measuring it specifically against the new standards. 

In January 2025, like many other local authorities, we referred ourselves to the Regulator of Social Housing, so that we could begin working with them, to meet the new standards as quickly as possible. At the same time we also submitted our action plan to meet the new standards and began working on it straight away. 

Following our self-referral, the Regulator of Social Housing has now concluded their assessment and awarded us with a 'C3' judgement. You can view their judgement here: Winchester City Council - GOV.UK

Further information on our progress can be found on this page.

Click here  ^{(pdf, 662kb)}for the latest news for Sheltered Housing customers

We’ve received a small number of reports from residents who have been contacted by companies falsely claiming to be working with us on our Energy Saving Homes programme.

Please be aware that when you join the energy saving homes programme, we will let you know which contractor will be carrying out works at your property. They will NOT contact you before we’ve let you know who they are.  Please also keep in mind that the programme is fully funded, and you will NOT be charged for the work.

If you are concerned, or unsure at any stage, please don’t hesitate to contact our Retrofit team on 01962 848 175 or email EHomes@WINCHESTER.GOV.UK.

Click here for all of the latests events and activites for housing, including:

• Digital Drop - In sessions
• Community Hubs
• Housing Improvement Workshops

A new guidance booklet has been produced for management of condensation, damp & mould, along with a checklist for customer to download.

Both can be found on the website