Contacting the Council
Information about contacting Winchester City Council by phone, post, online or in person.
![]() | Phone: 01962 840 222 (between 8.30am and 5.00pm, Monday to Thursday, 8.30am and 4.30pm Fridays) Calls are directed through the Council's Customer Service Centre. | |
| Post: City Offices, Colebrook Street, | |
![]() | Online: Online enquiry form | |
![]() | Fax: 01962 841 365 | |
![]() | Text telephone number: 01962 878 982 | |
![]() | SMS text: 07797 877 004 | |
![]() | Phone Payments: 0845 602 4438 This is a 24 hour automated service, please have your reference number and debit card ready. | |
Out of Hours Emergency Numbers
In the event of an out of hours emergency involving council property or services call our Out of Hours number 01962 865 407 where a list of contacts detailing who may be able to help is held.
Map of Council Offices:
Click on the map below to view all council offices on an interactive Google map
The main offices of Winchester City Council are the City Offices in Colebrook Street, however the Council also occupies some other buildings in the city.
City Offices - Colebrook Street, Winchester*
(Open Monday to Thursday 8.30am - 5.00pm, Fridays 8.30am - 4.30pm)
Contact for: Main Reception, Cash Office, Council Tax & Benefits, Housing, Personnel, Tourism, Park and Recreation, Arts & Community, Legal Services, Secretariat, Licensing, Electoral Registration, Chief Executive Unit, Finance & IM&T, Environmental Health, Planning (including Conservation, Enforcement and Landscaping), Engineering, Land Charges, Building Control, Estates, Parking
* Please note that some departments are not available before 9.00am or after 5.00pm
View location of City Offices on a map
Local Offices - Alresford, Bishops Waltham and Whiteley
Council services can be accessed at selected times from the local offices listed below. Click on the links for more information.
Alresford Local Office
Bishops Waltham Local Office
Whiteley Local Office
Tourist Information Centre - High Street, Winchester, SO23 9GH
Telephone - 01962 840500
May to September
Monday to Saturday - 10.00am - 5.00pm
Sundays and Bank Holidays - 11.00am - 4.00pm
October to April
Monday to Saturday - 10.00am - 5.00pm
Sunday - Closed
Good Friday, Easter Day and Easter Monday - 11.00am - 4.00pm
Winchester Museums - Historic Environment Centre, Colebrook Street, Winchester, SO23 9LJ
(Open Monday - Friday by appointment only, Saturday & Sunday closed)
View location of Historic Environment Centre on a map
Useful Telephone Numbers
River Park Leisure Centre - 01962 848700
Magdalen Hill Cemetery - 01962 854135
Tourist Information Centre - 01962 840500
Archives (Hampshire Record Office) - 01962 846154
Latest Updates:
Customer Suggestion Scheme
Help us to help you by making a suggestion of how we can improve our services.
05/01/2009
Compliments and Comments
Make a comment or give feedback on council services
03/06/2008
Contact Your Councillor
Contact details and photos of councillors in your ward.
03/06/2008



















