Contacting the Council

Information about contacting Winchester City Council by phone, post, online or in person.

	Phone: 01962 840 222 (between 8.30am and 5.00pm, Monday to Thursday, 8.30am and 4.30pm Fridays) Calls are directed through the Council's Customer Service Centre.
	Post: City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ (All postal enquiries should be addressed to the above address. Please either quote a contact name/section or a reference number)
	Online: Online enquiry form
	Fax: 01962 841 365
	Text telephone number: 01962 878 982 (For Customers who are hard of hearing or speech impaired)
	SMS text: 07797 877 004
	Phone Payments: 0845 602 4438 This is a 24 hour automated service, please have your reference number and debit card ready.

Language Support

Out of Hours Emergency Numbers

In the event of an out of hours emergency involving council property or services call our Out of Hours number 01962 865 407 where a list of contacts detailing who may be able to help is held.

Map of Council Offices:

Click on the map below to view all council offices on an interactive Google map

The main offices of Winchester City Council are the City Offices in Colebrook Street, however the Council also occupies some other buildings in the city.

City Offices - Colebrook Street, Winchester*

(Open Monday to Thursday 8.30am - 5.00pm, Fridays 8.30am - 4.30pm)
Contact for: Main Reception, Cash Office, Council Tax & Benefits, Housing, Personnel, Tourism, Park and Recreation, Arts & Community, Legal Services, Secretariat, Licensing, Electoral Registration, Chief Executive Unit, Finance & IM&T, Environmental Health, Planning (including Conservation, Enforcement and Landscaping), Engineering, Land Charges, Building Control, Estates, Parking

* Please note that some departments are not available before 9.00am or after 5.00pm

View location of City Offices on a map

Local Offices - Alresford, Bishops Waltham and Whiteley

Council services can be accessed at selected times from the local offices listed below. Click on the links for more information.
Alresford Local Office
Bishops Waltham Local Office
Whiteley Local Office