Contacting the Council

Information about contacting Winchester City Council by phone, post, online or in person.

General Enquiries
Calls are directed through the Council's Customer Service Centre.

Phone: 01962 840 222 (between 8am and 5.30pm, Monday to Friday)

Online: Online enquiry form

Fax: 01962 841 365.

Text telephone number: 01962 878 982 (For Customers who are hard of hearing or speech impaired

SMS text: 07797 877 004.

Post: City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ
All postal enquiries should be addressed to the above address. Please either quote a contact name/section or a reference number.

Customer Service Centre
The main offices of Winchester City Council are the City Offices in Colebrook Street, however the Council also occupies some other buildings in the city.

*City Offices - Colebrook Street, Winchester,
(Open Monday to Friday 8.00am - 5.30pm)
Contact for: Main Reception, Cash Office, Council Tax & Benefits, Housing, Personnel, Tourism, Park and Recreation, Arts & Community, Legal Services, Secretariat, Licensing, Electoral Registration, Chief Executive Unit, Finance & IM&T, Environmental Health, Planning (including Conservation, Enforcement and Landscaping), Engineering, Land Charges, Building Control, Estates

* Please note that some departments are not available before 9.00am or after 5.00pm

View location of City Offices on a map

Parking Office - 6 Middle Brook Street, Winchester, SO23 8BQ
(Open Monday, Wednesday, Thursday, Friday 9.00am - 4.00pm, Tuesday 9.30am - 4.00pm, Saturday 9.00am - 1.00pm, Sunday closed)
Contact for: Parking enquiries, travel concessions, parking permits, fines, season tickets
View location of Parking Offices on a map

Winchester Museums - Historic Environment Centre, Colebrook Street, Winchester, SO23 9LJ
(Open Monday - Friday by appointment only, Saturday & Sunday closed)
View location of Historic Environment Centre on a map