New waste collection timetable / Free kerbside glass collection

From October we will be collecting your bottles and jars for recycling once every four weeks. We will supply you with a box for your empties, which you can use for storage and then put out on collection day.

The council is introducing kerbside glass collection to the district to make recycling glass easier and more convenient.  Similar collection schemes work very successfully in many other council areas. 

To ensure that collection rounds can operate cost effectively a number of existing bring sites are being withdrawn.  More than 50 council-operated bring sites will be retained providing an extensive network across the district, in addition to which there are Hampshire County Council operated recycling sites and bottle banks at supermarkets.  Residents who do have an extra quantity of glass to dispose of may have to use a different site in future but they should still find one convenient for their needs. 

Glass is easily recycled and this creates a significant environmental benefit. Glass which is placed in a refuse or recycling bin is not recycled, and this is not only worse for the environment but also contributes to the overall costs which the council has to meet from council tax. 

If you have an assisted collection, we will do this for glass as well.  If you live in a flat or other communal property, we will try to offer a larger shared collection bin similar to your other waste in due course as it will not be possible for these types of properties to have individual glass recycling boxes collected.

Your collection day for refuse, recycling and garden waste may be changing in October to fit the new collection in. You will be able to check your new collection dates here

What do I do if I haven’t received my kerbside glass collection box?
If you haven’t received your box please get in touch with the council on the waste phoneline on 0300 300 0013 and provide your address and name and we will ensure a box is sent to you as soon as possible.

During October you will receive:

  • A letter with detailed information regarding your collection day
  • A calendar, showing you your new collection dates
  • Informative guide on what can be recycled and where does it go

Telephone 0300 300 0013

  • Kerbside Glass Box Information 

    Box size:

    The size of the box provided is the largest (40L), which is allowed under legislation to protect the welfare of the collection staff who will be lifting them every day.  This size of box is used by almost all other local authorities which provide a separate glass collection service.


    Number of Boxes:

    We have decided not to offer second and third boxes at the moment. Once the service has been operating for a while and we have been able to gain a good understanding of the volumes of glass being collected and the performance of the collection system then we will be reviewing this.



    The frequency of collection strikes a balance between the cost of the service and the expected volumes of glass being presented for collection.  Again, once the service has been operating for a while we will review whether any changes to the frequency of collection would be reasonable taking account of cost, convenience and recycling performance.  The Council is retaining a significant number of bring sites across the district for householders to use if they have excess glass to recycle, in addition to those provided by the County Council and by major supermarkets.

  • FAQ

    Questions and Answers (pdf, 136kb)