It takes less than a minute to register to be able to submit and track the progress of enquiries and reports online using Your Winchester online reporting.
Click on the “register now” button and create your account to be kept informed, and track progress of, enquiries. Once registered you can report problems 24 hours a day, 7 days a week through our website and also by a free app on smart phones and tablets.
You can also contact our customer services team to report any issues:
- Online via www.winchester.gov.uk. You can use our online reporting service 24 hours a day, 7 days a week, 365 days a year to send us your service requests, general enquiries or report issues.
- Telephone - 01962 840 222 for general enquiries. 0300 300 0013 for waste and recycling enquiries or 01962 848 400 for Housing Enquiries 8.30am to 5.00pm Monday to Thursday 8.30am until 4.30 pm Friday
- In person at our offices in Colebrook Street, Winchester, Hampshire, SO23 9LJ
Reception - 8.30am to 5.00pm Monday to Thursday, 8.30am until 4.30pm Friday
Parking Reception – 9.00 am to 4.00 pm Monday to Friday
Council tax and Benefit Reception – 8.45am to 4.45 am Monday to Thursday, 8.45 am to 4.15 pm Friday