Winchester City Council modernises main reception

Winchester City Council’s main reception at Colebrook Street will have a major revamp in the Summer.

As part of the Council’s plans to improve customer experience and modernise its approach to service delivery, the main reception will be refurbished from July 31 to October 1. During this time a temporary reception will be installed next door, accessible from the same area on Colebrook Street.

The improvements include providing two payment kiosks and fast track payment options including contactless transactions that make it easier and quicker for local customers to deal with their Council.

The City Council portfolio holder responsible for customer services and finance, Councillor Stephen Godfrey said:

“Ensuring that we serve our public well is a bedrock of good public service. It’s important for this Council to make sure its services continually evolve to move with the changing demands and expectations of our customers.

“These proposals support the Council’s medium term financial strategy because they introduce more efficient ways of working.They are also an example of how we are developing our digital approach to public services so people can transact in a way that fits in with today’s busy lifestyles.”

The temporary reception will open on July 31.