City support groups
We are in contact with several support groups across the city. The latest information can be found below and updates are published as soon they’re available.
If there is no local support available you can contact Winchester City Council via the Hampshire helpline on 0333 370 4000 between 9am and 5pm, seven days a week.
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New Year opening hours
Friday 1 January: closed
Saturday 2 January/Sunday 3 January: 10am-3pm
From Monday 4 January: usual operating hours (as above)
Details of your city councillors and how to contact them are available on the right hand side of this page.
Also available on the right hand side is a directory of local pharmacies you can use for your prescriptions.
See below organisations offering support accross the whole district.
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Food Support Organisations
Name of organisation/support Support being provided Contact information Winchester Basics Bank
(Winchester and surrounding area)Support for local people with the provision of food.
Food and clothing may only be obtained with a voucher. These vouchers are issued by agencies including:
- Winchester Churches Night Shelter
- Housing associations
- Winchester City Council
- Citizens Advice Bureau
- Social services
- Health visitors
- Churches
- Probation officers
- The Trinity Centre
- Schools
- Charities supporting families in need
01962 855 774 or 07581 370 020 Salvation Army
Offer food parcels and door step visits for those in difficulty. Tuesday Hot Meal delivery service. 2-course meals are £2.50 and can be delivered within 5 miles of Winchester City Centre, between 12pm and 2pm. winchester@salvationarmy.org.uk
01962 854239
Unit 12 Community Food Pantry
Delivery or collection of food for the vunerable or those self isolating. www.unit-12.org/community-food-pantry-1
Tel: 07596322066
Email: admin@unit-12.com
Meon Valley Food Bank
(Bishop’s Waltham, Wickham, Knowle, Whiteley and surrounding area)
Support for local people with the provision of food. Open on Tuesdays.
You can obtain food vouchers by contacting one of the following organisations.
• Bishop’s Waltham Citizens Advice
• Home Start Meon Valley
• Wickham Surgery
• Winchester Council Housing Benefits Dept
• Vivid Homes
• Pre-schools & schools
• Children’s centresTel: 07956 375447
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General Support Organisations
Name of organisation/support Support being provided Contact information Alcoholics Anonymous
Help and support to stop drinking or stay sober. https://www.alcoholics-anonymous.org.uk/
Ring the 24 hour helpline
0800 9177650 or 02380 223 198
Butterflies Bereavement Support and Suicide Prevention
Bereavement Care and Support, suicide prevention, friendship support, advice and information, counselling services (telephone).
07889 009 393
info@butterfliesbereavement.co.uk
Citizens Advice Winchester district
We provide free, impartial advice on issues relating to employment, benefits, debt, housing, family and more.
Advice available by phone, email or online
www.citizensadvicewinchester.org.uk
0300 330 2183 (calls charged at local rate)
Call for free: 0808 278 7861 (available from 9 November)
Dementia Connect
Provide advice and support over the phone for those suffering dementia and those caring for them. Dementia Connect Support Line
0333 150 3456MHA Communities Winchester
Tackle loneliness and isolation for people over 60. Offering a telephone befriending service, shopping support and a programme of remote activities.
www.mha.org.uk/communities/near-me/winchester/
01962 890 995
Money Advice Service
Offer money advice over the phone and online.
www.moneyadviceservice.org.uk/en/articles/coronavirus-and-your-money
Mutual Aid
Collect prescriptions; collect shopping, daily calls, dog walking. winmutualaid@gmail.com Street Reach (operating online only)
Information, social opportunities and reassurance for young people 01962 828 621 or 07493 014864
Winchester Youth Counselling
Counselling sessions for young people by phone, video link, skype or facetime. https://winchesteryouthcounselling.org/
admin@winchesteryouthcounselling.org
01962 820 444
Wintax – Local Taxi Firm
Collect prescriptions and general supplies for people over 70. 01962 250 250 -
Housing Support Organsations
Name of organisation/support Support being provided Contact information Trinity
Practical and emotional support to people experiencing the effects of homelessness or vulnerability.
http://trinitywinchester.org.uk/
01962 842827
Nightshelter
Current residents are able to stay 24 hours a day.
01962 862 050
Emmaus
Support formerly homeless people to rebuild their lives 01962 868300; info@emmaushampshire.org.uk
See below organisations offering support in your ward.
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Support available in my part of the city
Area Organisation Support provided Contact Abbotts Barton
Abbotts Barton Community Group
General
Co-ordinator - Kate 07342 742 553
www.abbottsbarton.org.ukBadger Farm
Badger Farm parish and Mutual Aid and Chat Tea Café
Picking up shopping, posting mail, urgent supplies, a friendly phone call.
07940 179 159
Highcliffe,
St Giles Hill &
St John'sAll Saints Church
Shopping, prescriptions, friendly phone calls, posting mail etc. for vulnerable people
01962 435 003
Oliver’s Battery
Oliver’s Battery Community Group Shopping, prescriptions. 07796 473 804 St Bartholomew
Prescription pickup, shopping and other support. Cllr Paula Ferguson –
07773 574594
pferguson@winchester.gov.ukCllr Kathleen Becker -
07552 022331
kbecker@winchester.gov.ukCllr Dominic Hiscock –
07778 489220
dhiscock@winchester.gov.ukSt Michael
Neighbourhood groups set up Bar End Rd WhatsApp group - contact Catherine Church catherine@platform4.org
Petersfield Rd WhatsApp group - contact Jo jo@barkerscott.com
Stanmore
Winchester Mutual Aid
Winchester Vineyard Storehouse (covering Winchester City and nearby towns and villages)
Food parcel delivery for the vulnerable, trained befrienders Weeke
St Barnabas Church
Wesley Methodist Church
For vulnerable people
01962 886629
01962 809 438
Winchester City Centre
Winchester Vineyard Storehouse (covering Winchester City and nearby towns and villages) (see District list)
Food parcel delivery for the vulnerable, trained befrienders
Winnall
All Saints Church
Shopping, prescriptions, friendly phone calls, posting mail etc.
For vulnerable people
01962 435 003
Find out who your ward councillor is here (pdf, 2.4mb).

St Bartholomew: Hyde, Abbotts Barton, Winnall, Town Centre
St Luke: Stanmore, Winchester Village
St Michael: Town Centre, St Cross, Highcliffe,
St Paul: Fulflood, Town Centre, Romsey Road, Chilbolton Avenue
Badger Farm & Olivers Battery
If you would like to volunteer, are thinking about starting a group in your area or have already done so, please visit the Community First website or telephone 0300 500 8085.