Garden Waste

Normal service

During normal service residents should dispose of garden waste in the green sack provided by Winchester City Council under the Alternate Bin Collection scheme. The garden waste is collected and will be recycled into soil conditioner called Pro-Grow, used by many local gardeners and growers.

Your garden waste will be collected on the same day as your REFUSE.

Please refer to your calendar for your collection day if you have not received your collection calendar please call 0300 300 0013 (Mon-Thurs 8.30am - 5.00pm, Fri 8.30am - 4.30pm)

If you wish to have extra garden waste collected you can purchase additional garden waste sacks. These additional sacks will be emptied fortnightly with your free garden waste sack as supplied by Winchester City Council.

If you require additional sacks please call the Council's on 0300 300 0013 - the current price for one additional sack is £25 or for two sacks £75.

Please remember you can dispose of extra garden waste free of charge at your local Household Waste Recycling Centre.

What CAN go in the sack

  • grass cuttings
  • hedge cuttings
  • weeds
  • small branches
  • leaves (small amounts)
  • prunings

Max. weight: 15kg 

What CAN NOT go in the sack

  • soil/concrete/rubble
  • vegetable peelings
  • food scraps
  • coal ash
  • animal waste
  • commercial waste
  • general household waste

For advice on the disposal of Ash leaf litter that might be infected with Chalara fraxinea see our information page.

Composters and Water Butts

For special offers on Composters and Water Butts please see follow this link: www.hants.getcomposting.com

Reporting a Missed Collection


If your bin/sack has been missed on the scheduled day of collection and you telephone our Customer Services team before 12pm, collection will be made by the crews in that area the same day. If you report it after 12pm the crew will return the following day.
If you call our Customer Services team the day after your scheduled collection day before 12pm, collection will be made by crews in that area that day.


Unfortunately if you call in after 12pm a collection will not be made and you will need to wait until your next scheduled collection unless the Client Team decides there are special circumstances.

If you have a query or would like to report a missed bin you can do this through our on-line form or by phoning 0300 300 0013.

Please note we only take refuse that is contained inside your refuse bin and any excess waste should be taken to your nearest Household Waste Recycling Centre.

Any excess recycling can be placed alongside your bin in a clear sack or cardboard box.

Biffa will return twice in any 6 month period to make collections under this policy.