Hampshire Home Choice users give it a thumbs-up

Press Release: 25/05/2010

Hampshire Home Choice users give it a thumbs-up

Hampshire Home Choice users have had a chance to air their views about the new system for allocating social housing.

The Hampshire Home Choice scheme was launched in April last year with the aim of provide a fair and equitable housing service for all applicants. It allows users to search for suitable properties online and register their interest in any new properties that become available.

In March this year, questionnaires were sent out to all those who are currently registered with the scheme. Here are some of the results from that questionnaire:

  • 90% of respondents (162) agree or strongly agree that the scheme is easy to access and understand.
  • Over two thirds of respondents (68%) agree or strongly agree that the scheme keeps them informed of their housing situation.
  • 84% of respondents (150) said that the scheme makes it easier to select where they want to live.
  • 71% of respondents (128) agree or strongly agree that the scheme is a fair system for allocating social housing.
  • 79% of respondents (142) prefer to find out about the properties on offer online.
  • 84% of respondents (152) agree or strongly agree that property adverts are easily accessible.
  • 78% of respondents (141) have easy access to the internet.
  • 77% of respondents (139) prefer to bid online.
  • 41% of respondents (74) have not yet made a bid on a property.

Everyone who completed the questionnaire was invited to enter a prize draw to win a shopping voucher.The winner, picked at random, was Mr J Griffiths from Knowle Village.

Winchester City Council’s Head of Strategic Housing, Andrew Palmer, said: “The Hampshire Home Choice Partnership is most grateful to all those who took part in this survey. It is important that we use exercises like this to review and monitor our processes, ensuring transparency across the scheme and helping us to learn for the future.”