Music festival offers direct contact number for residents
Press Release: 01/07/2009
Following an agreement between Winchester City Council Environmental Health staff and festival organisers, residents living near to the Matterley Bowl in Winchester will be offered improved contact arrangements during the latest Glade Festival.
In previous years, the City Council has provided its own contact telephone number for any complaints, most of which relate to noise from the site. However, for the first time ever festival organisers are also providing their own number for anyone wishing to report problems directly to them.
Commenting on the development
“We will be on site at times throughout the event and will respond to any major concerns. However, Glade have offered to provide their own hotline in order to avoid the potential for delays in responding to incidents caused by the need to pass information from one individual to another. This is a trial arrangement for this event and we will be reviewing its success during the event and in the debrief afterwards. Anyone who still wishes to contact the City Council can do so but the direct number offers the potential for a swifter response.”
The Glade Festival runs from Thursday 16th July until 19th July. Anyone experiencing problems during the event should contact the site on 01962 841221. Anyone wishing to speak to City Council staff should ring 01962 865407 instead.