Have your say on social housing standards

The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations. From spring 2010, they are likely to be responsible for local council and arms-length management organisation (ALMO) landlords.

The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords, like Winchester City Council. These standards are important as the TSA will be monitoring how landlords do in achieving them and taking action against any who do not.

The TSA is listening to tenants across England to help them understand what tenants want to see in the new standards. They are calling this the National Conversation which commenced in January 2009.

This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. There are lots of ways tenants can take part in the National Conversation. The Tenant Services Authority will be holding a series of regional events for a number of tenants and with separate events for landlords. They will be asking landlords to nominate tenants to the regional events and Winchester City Council will have details of how you can get involved.

The TSA would also like residents to get involved in Local Conversations. Local Conversations don’t have to be formal they could be a group of tenants getting together over a cup of tea in somebody’s home or in a community centre.

If you like to organise your own event you can order a resource pack from the Tenant Services Authority on 0845 230 7000 (Option 1).

If you would like to find out about any events in your area or the regional events, contact: