New Agreement for Council Housing

Tenants, Councillors and Housing staff from Winchester City Council have signed a new Agreement paving the way for greater involvement and consultation in Winchester’s housing services.

The Tenants Agreement, which was last published in 2004, sets out the Council’s commitment for involving tenants in developing and commenting on services.

The Agreement was formally launched at a ceremony at Godson House, Winchester. It was signed by Alan Rickman and Beryl White, joint Chairs of the Tenants and Council Together (TACT) group, Cllr Tony Coates, Portfolio Holder for Housing, and Richard Botham, Head of Landlord Services.

The Agreement aims to give tenants a greater say in the way Housing services are delivered and more opportunities to get involved.

Mrs White said: "The Agreement sets out clearly the roles, responsibilities and duties of everyone involved in our housing services – whether you are a tenant, member of staff or councillor. I have only lived in Winchester for two years but I have found it very easy and rewarding to get involved in the service – we achieve a great deal but it is also friendly and good fun!"

The Agreement includes a useful star system to indicate the level of involvement required – one star activities do not take much time whereas three stars activities require a high level of commitment.

Richard Botham, Head of Landlord Services, welcomed the new Agreement: "We really value the advice and feedback we receive from TACT and other tenant groups. The success of our landlord services is largely thanks to the successful partnership we have all built over the years!

Cllr Coates added: "This Agreement is a constantly evolving document and will be reviewed every year. I must thank the enthusiastic and dedicated tenants, fellow members, and City Council staff for producing this Agreement."

Tenants will receive a summary of the Agreement with the next edition of the City Council’s housing newsletter on the house.

The full version of the Agreement is available online at or on request from the Tenant Involvement team on Freephone 0800 716 987.