Principal Scrutiny Committee

Monday 29 March 2004 6:30 PM

Walton Room, Guildhall, Winchester

Officer

David Blakemore
Position: Democratic Services Manager
Telephone: 01962 848217
Email: dblakemore@winchester.gov.uk

Business Items

0 - Housing Performance Improvement Committee held 26 January 2004

CAB802 34KB

0 - Community, Arts and Social Performance Improvement Committee held 9 March 2004

CAB843 29KB

0 - Health Performance Improvement Committee held 10 March 2004

CAB844 23KB

0 - Environment and Access Performance Improvement Committee held 15 March 2004

(Less exempt items)

CAB846 49KB

0 - Housing Performance Improvement Committee held 16 March 2004

CAB848 34KB

0 - Central Services Performance Improvement Committee held 18 March 2004

(Less exempt items)

CAB847 39KB

1 - View Minutes for this Meeting

29 March 2004 59KB

6 - Public Participation - to note the questions asked/statements made in the public participation session held prior to the meeting.

7 - Annual Report on Complaints Received by the Council

PS122 108KB

8 - Developing Cabinet Member Roles and Responsibilities

- Taking the Modernisation Agenda Forward(Report PS121 Extract of Minutes of Committees refers)

CAB831 69KB
PS121 50KB

9 - Modernisation and Improvement Plan

CAB842 116KB

10 - Performance Management

PS119 2.2MB

11 - Reception Areas First Phase - Improving Customer Service Through Establishing a Contact Centre

(Report PS121 Extract of Minutes of Committees refers)

CAB793 188KB
Appendix A 28KB
Appendix B 550KB
Appendix C 112KB
PS121 50KB

12 - Best Value Performance Indicators 2003/04

(Report PS121 Extract of Minutes of Committees refers)

CAB834 369KB
PS121 50KB

13 - Winchester Town Forum - Review

(Report PS121 Extract of Minutes of Committees refers)

WTF22 121KB
PS121 50KB

14 - Extract from the Minutes of Personnel Committee held 8 March 2004 referring to Performance Monitoring

15 - Minutes of Performance Improvement Committees:

16 - Minutes of Performance Improvement Committees:

17 - To note the Scrutiny Work Programme and April 2004 Forward Plan and comment on any items for future consideration.

Exempt Business

In accordance with the Local Government Act 1972 the Committee will decide whether it wishes to consider the following items under Exempt Business. If it decides to do this, the public will be asked to leave the meeting whilst consideration of these items takes place. For this reason the reports are not available on the website. Please contact the Committee Administrator for further details.

19 - Exempt Minutes of the previous meetings held 12 January 2004 and 9 February (as published on pages 648 and 732-733 respectively of the Council Minute Book 25 February 2004)

20 - Exempt Minutes of the Environment and Access Performance Improvement Committee held 15 March 2004

21 - Exempt Minutes of the Central Services Performance Improvement Committee held 18 March 2004