What we do

We have around 30 tenant members in the group. Elected tenant representatives from TACT have been formally invited to be involved in the Council's committee structure (Co-optees) and we give tenants views at Council (Housing) Committee.

We can add our comments to all housing-related reports being presented to the Council (Housing) Committee and Cabinet and can give our views when housing-related reports are discussed at both these committees. This gives us direct access into the decision-making process, and an opportunity to influence decisions made about our housing service.

Our aims are to:

  • represent the interests of all tenants and leaseholders of the City Council.
  • promote and encourage discussion over all housing-related matters.
  • encourage the process of tenant and leaseholder consultation.
  • monitor the standard of services supplied by the Council.
  • ensure that tenants' and leaseholders' voices are heard.

We are also involved in a number of Performance Review and Scrutiny Groups:

Housing Management Performance Review Group has been formed to look at some of the larger issues within housing, including tenancy management, arrears, voids and estate management. This group meets on a quaterly basis across the Winchester District.

Repairs and Maintenance Performance Review Group - members of this group focus on our contractors, repairs and maintenace of our properties.

Sheltered Housing Performance Review Group focus on all issues relating to Sheltered Housing, such as charges to Sheltered tenants.

Tenant Involvement Events and Training Group looks into opportunities Winchester City Council provides to it's tenants; from football coaching for children to training sessions for tenants with financial pressures.

For more information about TACT and Performance Review Groups, please contact the Tenant Involvement Team on 0800 716 987.