What's available?

Winchester City Council work with companies who provide a range of support to allow people to stay in their homes, offering peace of mind.

Run by Winchester City Council, Lifeline is an alarm system that allows people to summon help any time of the day or night.

What is Lifeline?

The Lifeline is an alarm system, which enables you to call for help in an emergency. It operates 24 hours a day, 365 days a year. The system operates over the telephone network. The unit itself contains two parts. The main instrument, which plugs into the telephone line and a small alarm button for the resident to carry at all times while at home. The majority of people wear the button as a pendant, although it is possible to wear it on a wrist strap.

What happens if there is an emergency?

When the alarm button is pressed the unit automatically dials the Alarm Monitoring Centre. When the alarm call is received at Alarm Monitoring Centre, the resident's details are immediately displayed on a screen, together with names, addresses and telephone numbers of doctor, relatives or friends. We then use the system as a loud speaking telephone to speak to the person and establish the exact nature of the problem and summon the appropriate help. This can range from getting a friend / relative to go round or calling a doctor or ambulance immediately.

Free in-home demonstrations, without obligation, to anyone interested in the Lifeline system. Call 01962 855335.