How does Lifeline work?

Lifeline operates over the telephone network and is easy to install.

A small alarm button is worn when you are at home - as a pendant or on the wrist - so that in the case of an emergency the alarm button can be pressed to call for help. This automatically alerts the Alarm Monitoring Centre where staff can speak to you even if you are unable to reach the phone, as the system can use the telephone as a loudspeaker.

When the call is received, Lifeline staff will see your details on their computer screen, together with names and addresses of doctors, relatives etc. Once we have established the problem, we can send the appropriate help. This could be a neighbour, friend, relative or call for medical help.

All calls are recorded for monitoring purposes, and we are confidential.

If you want to find out more then please contact