Welcome to My Council House

My Council House Logo


My Council House is here! Providing Tenants with 24/7 access to their rent account & repair history.

My Council House Online Portal is now live and available for you to register your account. The new portal means it is now more convenient and easier for you to manage your tenancy.

New Users will need to register your account, we will then verify your details and send you a verification code – once you have this you will be able to gain full access to your account details.

Please use these handy user guides and FAQs to help you through the process of registering, logging on and using the portal.

To access the portal choose one of the
following options



Forgotten Login Details


How can “My Council House”

benefit you?

You can ….

- check your rent account and print your own rent statements
- pay your rent
- check and update your personal, household and contact details
- request a repair and check your repair history
- send and receive messages
- report anti-social behaviour