Paying your Council Tax

How much will I pay?

The amount of council tax you pay depends on:

  • The valuation band of your property
  • Where you live (Winchester town or in a Parish)
  • Any discounts, exemptions or reductions you are entitled to
  • Any award you are entitled to under the council tax reduction scheme  

Council Tax charges for 2013/2014.

When are my payments due?

At the start of each financial year you will receive your council tax bill payable in ten monthly instalments.  From 1 April 2013 you can request to pay over 12 instalments, provided you apply by 15 April.  This is the time scale set by Government.

If you move into the district later in the financial year, or have an adjustment to your account during the financial year, you will be given as many monthly instalments as the council tax regulations allow.

Direct Debit payments are collected automatically. You can chose a payment day of the 5th, 15th or 25th of the month (or nearest working day afterwards).

All other payment method instalments are due on the 1st of the month.

Ways to pay

Use your iPhone, Android or Blackberry phone

Use the "Your Winchester" mobile phone app to make online payments from wherever you are 24 hours a day, 7 days a week, 365 days a year.

Currently available for iphone, Android and Blackberry phones the app is available by visiting your app download function on your phone or from the links below.

Download for your device now:

Download for iPhone

Download for Android

Download for Blackberry

Direct Debit

Contact the Local Taxes section on 01962 848 288 to setup a Direct Debit over the phone. We are now paperless. Please have your bank details available when you call, alternatively print off the electronic form at the bottom of this page and send it back to us. You can also get a form from our offices.

The Direct Debit Guarantee protects everybody who pays by direct debit and means that you are always in control of your money. Make sure you keep a copy of the guarantee.

Direct debit saves you time and hassle and is the most cost effective method for Winchester City Council.

You can chose a payment day of the 5th, 15th or 25th of the month (or nearest working day afterwards).

By Electronic Payment

  • Online using our e-capita site (debit cards only)

  •  via a touch-tone telephone system. Telephone 0845 602 4438 and have your Council Tax reference number and debit card handy. (We do not accept credit cards)

  • Online by using your bank's accounting facility quoting your council tax account reference. Pay to National Westminster Bank 57-73-05.

Post a cheque

Write your council tax account reference on the reverse of your cheque and post (with your bill AND a stamped address envelope if you require a receipt) to Winchester City Council, City Offices, Colebrook Street, Winchester, Hants, SO23 9LJ. Cheques should be made payable to Winchester City Council.

Debit card

It would be appreciated that wherever possible you use the e-capita or touch-tone telephone system (see details above) to pay via your debit card. However, if you are unable to do this then please call our Customer Service Team on 01962 848 470 who can process your payment. Please note that the Customer Service Team can only take your payment and provide you with a limited amount of information about any outstanding Council Tax. You must have your Council Tax reference with you to use this facility.

In person

By cash, cheque or debit card at the Cash Office, City Offices, Colebrook Street, Winchester. Open 8.45am to 4.00pm Monday to Friday. Please bring your bill with you to receipt your payment.

Please note we do not accept Credit Card payments for Council Tax.

Handitill

The Handitill is located in the Reception area in City Offices. It is a quick and hassle-free way to pay. Simply complete the details on the envelope provided, place your council tax bill and payment in the envelope, and drop it into the payment slot on the machine. A confirmation slip will be printed for your records.

When will your payment reach your Council Tax Account?

Direct Debit, debit card payments and payments in person to the cash office will be credited to your council tax account the next working day. For bank payments you must allow extra time for the payment to reach us through the system, sometimes this can take between 7 to 10 working days.