Transition Plan for Universal Credit

Universal Credit was introduced in the Winchester District in September 2015 for some single job seekers. Winchester City Council is working with Citizens Advice Winchester District and the Department for Work and Pensions to implement this new benefit and support people affected by this welfare reform. 

Each year, Winchester City Council provides an opportunity for local voluntary organisations to get together and discuss key issues facing the sector. In 2014 and 2015 we looked at the impact of welfare reform, and in particular the introduction of Universal Credit.

Through collaboration, an action plan was developed to support those who will most need help in this transition period. Winchester City Council appointed a Universal Credit Project Co-ordinator to help deliver these actions.  Periodic update meetings provide an opportunity to share best practice and information about the Universal Credit further roll out with voluntary organisations working in this area.  The Universal Credit Action Plan and documents from previous meetings are below.

Let us know about anything that your organisation is doing to support Universal Credit claimants or prepare for the further roll out in the District, which is expected in 2017. And remember, you may be able to apply for a grant to help deliver an initiative in support of this work.

The Government's Partnership Toolkit for Universal Credit has many useful products for those who are working with Universal Credit customers out in the community.

For more information on Universal Credit, visit or You can also email