Universal Credit is designed to be claimed online. If you do not have access to the internet, there are public access computers available. If you are not confident using a computer, the Jobcentre can tell you about local services that can help you.
Manage your money
Universal Credit will be a single, monthly payment paid into an account you choose. You can find out more information about bank account options.
Your Universal Credit payment provides a month’s support and may include an amount for your housing costs. You will be responsible for paying rent to your landlord yourself.
If you have been used to managing your money weekly or fortnightly, or having your rent paid directly to your landlord, you may need to find new ways to manage your money.
- Talk to your landlord to agree the best way to pay your rent
- Set up a bank account (if you don’t already have one)
- Get some budgeting/debt advice
Help with Council Tax
You may be able to get help with your Council Tax. Council Tax Reduction is not included in the payment of Universal Credit so you will need to complete an additional application form to claim Council Tax Reduction.