We are located at City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ.
Our offices and phone lines are open from 8.30am to 5pm (Monday to Thursday) and 8.30am to 4.30pm (Friday). In the event of an emergency involving council property or services when we are closed, please refer to our out of hours phone numbers listed below.
The Parking Office is open Monday to Friday 9am - 4pm. It is located within the main reception at City Offices, Colebrook Street, Winchester.
CUSTOMER SERVICE CENTRE
01962 840 222
WASTE & RECYCLING (voicemail facility available after office hours)
0300 300 0013
01962 848 346
01962 848 176
01962 848 400
OUT OF HOURS (HOUSING EMERGENCY)
01962 865 405
OUT OF HOURS (GENERAL)
01962 865 407
01962 848 512 (24hr automated system)
07797 877 004
01962 841 365
Your Winchester App
You can report a wide range of issues anytime using your smart phone or tablet device. Whether it’s an abandoned vehicle, fly tipping, missed bin collection, a problem in our car park, reporting benefit fraud, or pot-holes in the road. Learn more.
Chat to an online advisor via text by clicking the blue Live Help button on the right side of this page between 9.00am and 4.00pm Monday to Friday, outside of these hours you can leave a message and we will contact you back during office hours.
All postal enquiries should be addressed to: Winchester City Council, City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ. Please quote either a contact name or a reference number.
Textphone and minicom users
Textphone and Minicom users can dial 18001 in front of any of our full telephone numbers to access council services via the British Telecom Text Relay service.
Tourist Information Centre
Tourist Information Centre contact details and opening times throughout the year are available on the Visit Winchester website.
Useful Telephone Numbers
Guildhall Winchester - 01962 840 820
River Park Leisure Centre - 01962 848 700
Magdalen Hill Cemetery - 01962 854 135
Tourist Information Centre - 01962 840 500
Archives (Hampshire Record Office) - 01962 846 154