Customer Service Excellence logo Winchester City Council is committed to developing ways of involving our customers in helping to establish standards and continually improve them through consultation, customer feedback, including both compliments and complaints, and surveys.
Investors in People Gold award logo

Paul Devoy, Head of Investors in People, said: “We’d like to congratulate Winchester City Council on their Gold standard. Such a high level of accreditation is the sign of great people management practice, and demonstrates a commitment to staff development and shows an organisation committed to being the very best it can be. Winchester City Council should be extremely proud of their achievement.”

IIP Health and Wellbeing award logo The award is recognition for the professionalism, positive attitude and resilience that staff demonstrate at Winchester City Council.
The City Council was first successfully assessed against the health and wellbeing standard in March 2012 and was subsequently awarded the prestigious Investors in People Gold Standard in March 2014.
Living Wage Foundation logo The Council has successfully qualified for accredited Living Wage Employer status with the Living Wage Foundation. The Council also pays apprentices a competitive rate above the Apprentice Minimum Wage. We will review our contracts to ensure contractors are able to pay their staff who work on the Council’s premises in line with the Living Wage requirements.