Housing/Council Tax Benefit - Appeals

It is important that if there is something you do not agree with, or if you think we have not worked out your benefit correctly, you must write and tell us.

You must write to us within one calendar month of the date on the top of your benefit letter. If you think you are not getting enough benefit, and you do not tell us within one calendar month of our original decision, we will only be able to amend your benefit from the Monday following the date we receive your letter.

You can:

• Ask us for an explanation of how your benefit has been worked out
• Ask us to reconsider our decision and change it if we think it is wrong
• Appeal against the decision. If you appeal against the decision your appeal will be heard by an independent tribunal administered by the Tribunals Service.

How do I ask for a reconsideration?
Further details can be found in the Leaflet "What can I do if I think the decision about my Housing or Council Tax Benefit is wrong" which is available below to download.

After reading the leaflet, if you decide you want to ask us to reconsider our decision, either contact the Benefits section or download the Request for Reconsideration claim form below and send it to the Benefits Section.

How do I make an appeal?
Full details can be found in the Leaflet "Appealing Against a Housing Benefit and/or Council Tax Benefit Decision" which can be dowloaded below.

After reading the leaflet, if you decide you want to appeal against the decision, either contact the Benefits section or download the Request for Appeal claim form below and send it to the Benefits Section.

If you need independent advice
You can contact a Citizens Advice Bureau as detailed below:

Winchester Citizens Advice Bureau
The Winchester Centre
68 St Georges Street
Winchester
SO23 8AH
Tel: 01962 848 000

Bishops Waltham Citizens Advice Centre
The Library
Bank Street
Bishops Waltham
SO32 1AN
Tel: 01489 896 376

Downloads:

File format	File title	File size / Download time
	Benefits Leaflet - What can I do if I think the decision about my Benefit is wrong?	42K 56Kbps Modem: 6 Seconds Broadband: 1 Second
	Request for Appeal claim form	64K 56Kbps Modem: 9 Seconds Broadband: 1 Second
	Benefits Leaflet - Appealing against a Benefits decision	43K 56Kbps Modem: 6 Seconds Broadband: 1 Second
	Request for Reconsideration claim form	64K 56Kbps Modem: 9 Seconds Broadband: 1 Second