Council Performance

The Council is subject to numerous inspections and performance criteria. This pages prevides a summary of our overall performance and provides links to further information.

Comprehensive Area Assessment

CAA looks at how well local public services, working together, are meeting the needs of the people they serve. It's a joint assessment made by a group of independent watchdogs about the performance of local public services, and how likely they are to meet local priorities. It focuses on what a council and its partner organisations (like NHS Hampshire, Fire and Rescue Service and the Police) want to achieve for their area.

CAA has two elements: Area Assessment and Organisational Assessment. The area assessment looks at what all public services are achieving in Hampshire as a whole. The Organisational Assessment makes a judgement on how well the Council is run and whether it is delivering good services for its residents.

Organisational Assessment 2009
In our Organisational Assessment, the City Council scored a 3 in the Managing Performance assessment, and in the harder test Use of Resources assessment it scored a 2 overall. In both cases, the Council is either meeting or exceeding the standards expected of a Council. Many of our services have been found to be above average and we can improve our performance when needed.

Inspectors have judged that the Council's aims and priorities of Economic Prosperity, High Quality Environment and Safe and Strong Communities match the concerns of local people and we are delivering well in relation to them.

They recognised that we are supporting people and businesses in the recession and that we are working effectively with partners to deliver a number of schemes to promote energy efficiency and reduce greenhouse gas emissions.

The use of resources assessment concluded that the Council is managing finances to deliver value for money and compared to other local authorities, we are above average against most national and local performance indicators.

Area Assessment
All local authorities' and other public services' inspection results can be found at www.direct.gov.uk/oneplace This website also has more information about the area assessment of Hampshire as a whole.